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Voice of the customer
Results: 279

#	Item
201	NYC Customer Service Newsletter Volume 6 Issue 1 - December 2013 Special Edition - Customer Service Highlights of the Bloomberg Administration[removed]When Mayor Bloomberg took office in 2002, one of his first major Add to Reading List Source URL: www.nyc.gov Language: English - Date: 2013-12-30 16:40:26 Telecommunications systems Government of New York City New York City Department of Information Technology and Telecommunications Interactive voice response Call centre Customer experience Service-level agreement Service Notify NYC Marketing Business Management
202	Customer Service Update June 27, 2013 Nick Mutton Chair, Customer Service Committee Add to Reading List Source URL: www.metrolinx.com Language: English - Date: 2013-09-05 16:28:38 GO Transit Union Station Voice of the customer Rail transport in Canada Presto card Viva Metrolinx Ontario Provinces and territories of Canada
203	Customer Service at the Public Information Office, US Copyright Office Office of Policy and Analysis Smithsonian Institution Add to Reading List Source URL: www.si.edu Language: English - Date: 2010-09-24 08:12:15 Industrial engineering Quality control Quality management Service quality Customer service Customer relationship management Interactive voice response Customer experience management Business Marketing
204	Wi-Power€ Digital Phone Service – Terms and Conditions of Service and Customer Agreement for Residential and Small Business accounts: WARNING: VOICE-OVER-INTERNET-PROTOCOL (“VoIP”) SERVICE DOES NOT SUPPORT TRADI Add to Reading List Source URL: www.wi-power.com Language: English* - Date: 2009-10-26 11:53:55 The Weather Network Enhanced 9-1-1 9-1-1 Subscription business model Numbers Credit card Invoice Fee Electronic engineering Business Pricing Pelmorex
205	Listening to the Voice of the Participant Process Add to Reading List Source URL: drivingdemand.lbl.gov Language: English - Date: 2011-05-11 19:16:17 Question Business Social psychology Management Product management Voice of the customer
206	Doc H’s Blog Kentucky Education Commissioner Terry Holliday October 25, 2013 Listening to the voice of the customer It is extremely important for any organization to have listening processes to ensure the “voice of t Add to Reading List Source URL: education.ky.gov Language: English - Date: 2013-10-25 09:44:22 KDE Education in the United States United States Education in Kentucky Kentucky Education Kentucky
207	Drivers of change Here are the six drivers of change that will shape the future of our organization. They will guide our actions towards our corporate objectives, and pave the way to exceeding our customers’ and govern Add to Reading List Source URL: facilicorpnb.ca Language: English - Date: 2014-03-24 09:49:56 Customer satisfaction Voice of the customer Strategic management Management Business Performance indicator
208	White Paper The Three Waves of Customer Care What You Will Learn This white paper, intended for business decision makers, describes the three major waves of innovation experienced in the customer care industry since its Add to Reading List Source URL: www.cisco.com Language: English Electronic commerce Telephony Interactive voice response Customer experience Customer relationship management Call centre Cisco Systems Customer dynamics 24/7 Customer Marketing Customer experience management Business
209	Y:k_Order05 OlderWorkerWorkgrouplicationsce of CustomererPageVoiceoftheCustomer1.wpd Add to Reading List Source URL: www.doleta.gov Language: English - Date: 2004-04-03 16:33:44 Voice of the customer Customer service Business Process management Customer experience management Management Product management
210	Y:k_Order05 OlderWorkerWorkgrouplicationsce of CustomererPageVoiceoftheCustomer1.wpd Add to Reading List Source URL: www.doleta.gov Language: English - Date: 2004-04-03 16:33:40 Evaluation methods Science Management Product management Customer satisfaction Methodology Voice of the customer Questionnaire Research methods Business Consumer behaviour

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